Accessibility Statement

An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies. 

Digital Products Policy

Last Updated: 13 January 2026

This policy applies to all digital content purchased through Whythehecknot (www.whythehecknot.co.uk).

1. Nature of Digital Products

Digital products include, but are not limited to, [Insert Examples: e.g., downloadable templates, PDF guides, software, or digital downloads]. These items are "streamed" or "downloaded" and are not tangible goods.

2. Immediate Access and Cancellation Rights

Under the UK Consumer Contracts Regulations, you normally have a 14-day cooling-off period to cancel your order. However, this right is lost once you begin the download or streaming process.

• By purchasing a digital product from us and clicking the "Download" button (or accessing the content link), you expressly consent to waive your 14-day cancellation period.

• Once the download has started or the digital content has been accessed, the purchase is final and non-refundable.

3. Faulty Digital Content

If your digital content is faulty (e.g., the file is corrupted, or it does not work as described), you are entitled to a repair or a replacement under the Consumer Rights Act 2015.

• If we cannot repair or replace the content within a reasonable time, you may be entitled to a price reduction or a full refund.

• Please report any technical issues to [Insert Email Address] within 30 days of purchase.

4. Usage and Licensing

When you purchase a digital product, you are granted a [Insert License Type: e.g., personal, non-exclusive, non-transferable] license to use the content.

• You may: Use the content for your own personal use.

• You may not: Redistribute, resell, share, or copy the content to third parties without our express written permission.

• All intellectual property rights remain the property of Why The Heck Not.

5. Technical Requirements

It is the customer's responsibility to ensure they have the necessary software and hardware to access the digital products (e.g., a PDF reader or a stable internet connection). We are not responsible for your inability to access content due to incompatible devices.

6. Delivery

Digital products are delivered via [Insert Delivery Method: e.g., an automated email link or a download dashboard] immediately following a successful checkout. If you do not receive your download link within [e.g., 2 hours], please check your spam folder before contacting us.

7. Contact Us

For technical support or issues regarding your digital purchase:

• Email: [Insert Email Address]

• Visit: www.whythehecknot.co.uk/contact

Whythehecknot LTD- 07849418307

http://www.whythehecknot.co.uk/

https://ebay.us/m/Pu9b8o

https://vt.tiktok.com/ZNRhhy1px/?page=TikTokShop

https://whythehecknot-jewellery.myshopify.com/

Ramsgate - 16586443